We empower our staff and customers to achieve their full potential.




Mission Statement


The mission of Ross IES is to partner with state and local agencies to design and implement high-quality job readiness and workforce development programs to address the identified needs of each community.


Ross IES brings a goal-oriented philosophy to the design, implementation and operation of its workforce development programs.

Shawn Brenner, CEO

Brenda Motley Aikens, Vice President

Lynn Fournier, Vice President Contracts Administration

Our History


Ross Innovative Employment Solutions (IES) is a national leader in providing high-quality and performance-driven workforce development services under Workforce Innovation and Opportunity Act (WIOA), One-Stop, and Welfare-to-Work programs. Ross IES has operated workforce development programs since the 1970s. Our successful experience includes conducting programs under the Comprehensive Employment and Training Act (CETA), the Job Training Partnership Act (JTPA) and the current Workforce Innovation and Opportunity Act (WIOA) program, as well  a variety of other state-funded training and placement programs.

Ross IES


Ross Innovative Employment Solutions (IES) is a customer-driven workforce development company. We enjoy an ongoing record of quality customer service and superior program performance. Ross IES currently works with Workforce Innovation and Opportunity Act, TANF Welfare Transition and state/local workforce programs in multiple states.


Ross IES works closely with Workforce Development Boards, other local workforce agencies and community organizations to identify and support:


  • Business community labor force needs

  • Job seeker needs

  • Economic development objectives

  • Ross IES offers a variety of services to assist youth and adults to enter or re-enter the labor market.



Workforce Innovation and Opportunity Act (Adult and Dislocated Worker)

One Stop Service Center Management

Youth Programs

Youth with Disabilities Programming

TANF (Temporary Assistance for Needy Families)

Prisoner Reentry Programs

Strengthening Families Initiative

Food Assistance

ARRA (American Recovery and Reinvestment Act)

Mentorship Programs

Adult Education Services/GED Instruction

English as a Second Language

Disability Services

STEM (Science, Technology, Engineering and Math)

SNAP (Supplemental Nutritional Assistance Program)

BRAC (Base Realignment and Closure)

Support Services

Job Placement

Community Advocacy

HR Services

OJT Funding and Work Experience

Rapid Response Services

Business Services

Case Management Services

** All services are dependent upon eligibility.


As a leading global human services provider, APM is closely monitoring the spread of the COVID-19 (“coronavirus”) pathogen.


As always, our first priority is the safety of our participants and staff. All local offices are closely monitoring their local situation and following the advice of medical health authorities and immediately reporting any suspected cases. Given much of our work is face-to-face, APM has suspended all international travel for staff to high risk countries while ensuring that all recent personal and business travel is reported and, where necessary, staff are quarantined. Any staff who recently traveled to a high risk country cannot return to work unless they have a medical clearance.


In addition, APM has implemented its Universal Infection Control Guidelines and reinforced the need for all staff to exercise proper hygiene to help reduce the spread COVID-19.


The most recent list of high risk countries is: China; Hong Kong (including Macau); Thailand; Japan; Korea, Singapore; Indonesia; Malaysia; Taiwan; Iran; and Italy.


If you are an APM particpant and have recently visited one of these countries and are scheduled for a meeting with one of our staff, please contact the office and postpone the meeting. If you are feeling unwell, immediately contact your doctor or seek advice from a hospital. Medical authorities warn that the following symptoms could indicate COVID-19 infection: fever; breathing difficulties such as breathlessness; cough; sore throat; fatigue or tiredness.


APM will continue to closely monitor the spread of COVID-19 and update our web site with any new advice.



Ross Innovative Employment Solutions (IES) provides job seekers with workforce readiness skills required by businesses to succeed in a career.

Services we provide:


Career Assessment

Job Readiness Instruction and Counseling

Job Search Assistance/Job Development

Occupational Training

Work Experience/Subsidized Employment

Basic Skills Development

Career Guidance

Career Ladder Services (Employment Upgrade)

Ross IES can assist you with the following services free of charge!


Job Leads


Resource Center Materials

Internet and Fax Usage

Job Resources

Career Guidance

Resumé Development and Interviewing Skills Assessment

Personalized Job Search Placement and Assistance

Secondary Advanced Information

Basic Skills Assistance

Training Opportunities

Career Laddering

** All services are dependent upon eligibility.



Employers, do you need qualified staff?  Contact Ross today to discuss ways we can help your business at no cost.

Reduce Hiring Costs

Access Qualified Applicants Quickly

Placement Assistance

Human Resources Services

On the Job Training Assistance

Job Coaching

Training Development

Candidate Screening, Assessment and Referral

Tax Incentives

Market-Driven Training Programs

Employee Retention Assistance

Background Checks



Ross has served thousands of job seekers and employers in the following locations.





Toll Free: 1-866-240-4150

For any general inquiries, please fill in the following contact form:

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New York






West Virginia







North Carolina

South Carolina